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The client
Internet Reptile is a UK leader in the online retailing of reptile equipment and live food for home delivery. Established in 2008, Internet Reptile has an enviable reputation for customer service excellence, a huge selection of products and an online price promise.
The challenge
The demands of managing a fast-growing business meant the Internet Reptile team didn’t have the experience or time to manage a sophisticated digital advertising campaign.
They appointed Hallam to focus on generating enquiries at a fast enough pace to meet their business objectives, and to impose a methodology to control the account in order to generate a more profitable return on investment.
Our approach
Hallam devised a best practice advertising campaign that ensured coverage across all the relevant advertising networks: Google Shopping, Dynamic Search Ads and Display Remarketing, as well as advertising on Bing and Facebook. This approach enabled Internet Reptile to saturate their target market, and the ominichannel strategy successfully powers their company growth.
Hallam developed a segmented advertising campaign with a different target ROAS (return on ad spend) aligned with the specific margin delivered by each brand. A bespoke Internet Reptile reporting dashboard enabled the team to dynamically accelerate or reduce advertising spend based on individual product margins.
The Hallam team delivered full service expertise, from creating the Smart Bidding and remarketing strategies, through to refreshing the brand and producing creative social media assets.
The results
The initial campaign improvements resulted in a jump in conversion rates from 5.9% to 18% within one month.
During the Black Friday week leading up to Cyber Monday in 2019, every £573 of ad spend resulted in more than £10,000 of revenue, or a 1761% ROAS.
The introduction of Hallam’s Smart Shopping campaigns increased the return on ad spend by a factor of 11.
“Hallam have taken our Google Ads account to the next level. Their expertise, strategy and communication has exceeded all of my expectations, and they have demonstrated a genuine interest in the business and helping us to thrive. I am very pleased with the remarkable achievements made so far and look forward to seeing what successes the next year brings”
Tim Zinsaz, Director at Internet Reptile
Do you have a similar project in mind?
We don’t work with only the world’s biggest brands. Our clients include many small to medium-sized businesses, non-profits and startups.
Just tell us what you want to achieve, and we’ll let you know what experience we have in your sector, and how we can help you. Alternatively, you can check out more of our work here. Our methodology has been successful in almost all sectors, delivering double and triple-digit improvements on average.
